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Subscription Intrapreneurship with Bosch BlueMovement’s E-Lin Tan

Subscription Intrapreneurship with Bosch BlueMovement’s E-Lin Tan

What do you do when powerful tailwinds change to headwinds as you’re growing your business? Many Membership Economy businesses have struggled to keep up momentum in the past few years as the golden era of growth has evolved to a bottom-line era. Today’s...
Is the Future of Subscriptions Circular? A Conversation with Patrick Hypscher of Circularity.fm

Is the Future of Subscriptions Circular? A Conversation with Patrick Hypscher of Circularity.fm

Today we’re talking about sustainability. Where do the circular economy and the membership economy intersect, and how can both be applied to tread more lightly and produce less waste? These questions have been at the center of the work of my guest, Patrick...
How Zumba Balances Instructor and Consumer Subscriptions with Yael Dornbusch, Zumba’s Chief Subscription Officer

How Zumba Balances Instructor and Consumer Subscriptions with Yael Dornbusch, Zumba’s Chief Subscription Officer

Zumba is a phenomenon. Since its founding in 2001, the addictive fitness dance program with a Latin beat has taken the world by storm. As of 2022, the company claimed 15 million people taking Zumba classes weekly at 200,000 locations in over 180 countries. At its core...
The One Medical Story with Dr. Joseph Michelli, the Author of All Business is Personal: One Medical’s Human-Centered, Technology-Powered Approach to Customer Engagement

The One Medical Story with Dr. Joseph Michelli, the Author of All Business is Personal: One Medical’s Human-Centered, Technology-Powered Approach to Customer Engagement

 If you’ve ever had to wait for your doctor first in the waiting room and then in the examining room, or struggled to get an appointment or had trouble getting a prescription filled while on the road, you know why primary care in the United States is in such...
Building Evergreen Companies with Dave Whorton, Founder of the Tugboat Institute and Author of Another Way: Building Companies that Last…and Last…and Last

Building Evergreen Companies with Dave Whorton, Founder of the Tugboat Institute and Author of Another Way: Building Companies that Last…and Last…and Last

Something I’ve noticed over the years is that there’s a natural membership economy mindset among many family-owned businesses and organizations, not on the venture-backed IPO acquisition path. Companies that aren’t on a tight timeline to an exit have...
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